Store Policies

Poor Skeleton Games LLC

Store Policies

Shipping

$5 Flat Rate Shipping
Standard service is provided via the United States Postal Service. Please allow 5-7 business days for delivery.

$25 Express Shipping
Please allow 2-3 business days for Express delivery. Orders placed Monday through Friday ship out the next business day.

International Shipping

Your shipping price will be determined online by your order value and the shipping destination.

Cancellations, Exchanges, and Returns

We gladly accept exchanges (if available) and and returns.

Contact us within: 90 days of delivery

Ship items back within: 90 days of delivery

Conditions of Return

The buyer will be responsible for all return shipping fees.

Please contact us if you have any problems with your order.

Other Details

All deliveries are pending approval and merchandise availability.

Orders are processed Monday through Friday.

We do not ship Saturdays or Sundays.

Poor Skeleton Games LLC is not responsible for lost or stolen packages.

FAQ

How will you notify me about problems with my order?

You will receive an email from [email protected] within 5 business days of the order having been placed.

Who should I contact if I have questions or concerns regarding my order?

Please email us at [email protected].

How will Poor Skeleton Games LLC notify me that my order has shipped?

You will receive an shipping confirmation email from [email protected] once the order has processed and shipped.

Privacy Policy
Customer data is stored by Big Cartel. Payments are processed by PayPal and Stripe. Please review their privacy policies for more information on how your data is accessed and stored. Information collected from sales includes name, shipping address, billing address, phone number, email address, and payment card and is used for the sole purpose of completing a sales and shipping transaction.